An effective insurance adviser is so much more than a salesperson. You need someone who is empathetic, compassionate, and a great listener; someone who always acts with integrity and stands alongside you during times of need and stress. That’s us.
Insurance Works is headed up by award-winning insurance specialist and Registered Financial Adviser Yvonne Procter, who has over 20 years’ experience in the insurance industry.
Thanks to Yvonne’s integrity, expertise and strong
relationships, she’s built a loyal client base. Her skills
and achievements are widely recognised in the
insurance industry, and she’s received various industry
awards including Newpark Elite Achiever award 2019,
Newpark Loyalty Award 2014, Insurance Personality of
the Year – 2008, an industry commendation for Best
ACC Knowledge and Training – 2008, and invited to
attend numerable top adviser forums.
As a compassionate listener, Yvonne stands by you, her clients –from the first meeting, throughout the application process, but more importantly, during times of need when families and businesses are trying to cope with loss of income, the emotional toll of traumatic, illness or the loss of a loved one.
Yvonne cuts through the insurance waffle and jargon to explain all insurance policies in plain, down-to-earth language. She’s also independent and objective, having developed strong relationships with every major New Zealand insurer to make sure you get the right cover, that is right for your circumstances. For a different insurance experience, please contact Yvonne today.
Helping clients from all walks of life and putting in place the right insurance policies helps reassure our clients that they’ll be looked after, should the unexpected happen.
Rod Kelk has been with Insurance Works for 12 years - after spending the previous ten years as a mortgage adviser, helping clients into homes throughout Auckland.
Rod enjoys meeting people from all walks of life and implementing the correct insurance policies, so his clients have peace of mind should a claim arise.
Outside the office, Rod enjoys golf and skiing, and of course, he’s a keen All Blacks supporter.
At Insurance Works it’s a privilege to care for you and your family, and the business you’ve worked so hard to create. That’s why our work always focuses on the following values:
Trust & Confidence
We always put our clients first and integrity is at the heart of everything we do. Our role is to serve you and listen carefully to what you want and need.
Keeping our Promises
We will move heaven and earth to do what we say we’ll do – from being on time for appointments, through to following up and making sure you understand the cover you have.
Make Insurance Accessible
You always receive your insurance reports in plain english so you can understand every aspect of our recommendations. We know that you don’t want jargon, so we present insurance in a way that allows you to see, at a glance, what you have and what’s missing -- making your decisions so much easier.
We are Specialists
We are experts in our field and are 100% committed to you and your family, as well as your business and its people. We stay current by constantly updating and improving our product knowledge – we complete a large number of hours industry training annually in areas such as product knowledge, claims, policy wordings, case studies, business and legal knowledge.
We are Insurance Advisers
Product selection is a key part of what we do. That’s why we’ve developed comparable agreements with 8 suppliers, so we can recommend a highly credible company that will deliver the best product for your circumstances and at a fair price. We are impartial, so you really do get a choice.